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Return Policy

Seller: Xomtyraxcrexalon, Nya Tanneforsvägen 56, 582 42 Linköping, Sweden.

Last updated: · Effective reference date:

Right of withdrawal

If you qualify as a consumer under EU rules, you may withdraw from a distance contract within fourteen days of receiving the goods, subject to the hygiene exceptions below.

Sealed goods

Food supplements are sealed for safety. The right of withdrawal ends when sealed packaging has been opened after delivery, where opening makes the goods unsuitable for return under applicable law.

Defective or incorrect items

If you receive a damaged parcel, missing items, or a shipment that does not match your order documentation, contact us promptly using the footer identifiers. We will outline evidence steps and available remedies under consumer law.

Return process

StepWhat to provideOutcome
Notify usOrder reference, description of the issue, photos if relevantWe confirm eligibility and instructions
Ship itemsFollow packaging guidance we sendCarriage may depend on the reason for return
RefundBank details when requiredProcessed after inspection where applicable

Refund timing

Approved refunds are initiated without undue delay and, in standard consumer cases, within fourteen days from the day we receive the returned goods or proof of return, unless a lawful deduction applies.

Statutory rights

This policy does not limit mandatory statutory rights that apply in your country.

Cross-border orders

If you order from outside Sweden, import duties, customs handling, or local return rules may apply in addition to this policy. Practical limits are explained in your order confirmation where relevant.

Contact

Use the contact form on the home page or the identifiers listed in the footer to start a return conversation.

Xomtyraxcrexalon

Nya Tanneforsvägen 56, 582 42 Linköping, Sweden

info@xomtyraxcrexalon.world · contact@xomtyraxcrexalon.world · support@xomtyraxcrexalon.world · help@xomtyraxcrexalon.world

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